From e4157949495c68877f3098a05ec76b1798422b6c Mon Sep 17 00:00:00 2001 From: Xi Yan Date: Mon, 3 Mar 2025 12:59:50 -0800 Subject: [PATCH] monitor internal --- .../Llama_Stack_Agent_Workflows.ipynb | 964 +++++++++++++++++- 1 file changed, 950 insertions(+), 14 deletions(-) diff --git a/docs/notebooks/Llama_Stack_Agent_Workflows.ipynb b/docs/notebooks/Llama_Stack_Agent_Workflows.ipynb index 3a2ba4f0c..b9bcaa20f 100644 --- a/docs/notebooks/Llama_Stack_Agent_Workflows.ipynb +++ b/docs/notebooks/Llama_Stack_Agent_Workflows.ipynb @@ -4,9 +4,11 @@ "cell_type": "markdown", "metadata": {}, "source": [ - "# Llama Stack Agent Workflows\n", + "# Llama Stack Agent Workflows + Monitoring\n", "\n", - "This notebook contains minimal implementations of common agent workflows discussed in the blog post [Building Effective Agent Workflows](https://www.anthropic.com/research/building-effective-agents). Examples are copied from [anthropic-cookbook](https://github.com/anthropics/anthropic-cookbook/tree/main/patterns/agents). " + "This notebook contains Llama Stack implementations of common agent workflows discussed in the blog post [Building Effective Agent Workflows](https://www.anthropic.com/research/building-effective-agents). Examples are copied from [anthropic-cookbook](https://github.com/anthropics/anthropic-cookbook/tree/main/patterns/agents). \n", + "\n", + "We showcase how to build workflows using Llama Stack agent, and monitor the internals of each agent within each workflow. " ] }, { @@ -77,7 +79,7 @@ }, { "cell_type": "code", - "execution_count": 22, + "execution_count": 92, "metadata": {}, "outputs": [ { @@ -85,8 +87,7 @@ "output_type": "stream", "text": [ "========= Turn: 0 =========\n", - "Here are the extracted numerical values with their associated metrics:\n", - "\n", + "Here is the extracted data in the requested format:\n", "\n", "92: customer satisfaction score\n", "45%: revenue growth\n", @@ -100,8 +101,7 @@ "\n", "\n", "========= Turn: 1 =========\n", - "Here are the numerical values converted to percentages or decimals:\n", - "\n", + "Here is the data with numerical values converted to percentages or decimals:\n", "\n", "92%: customer satisfaction\n", "45%: revenue growth\n", @@ -111,27 +111,38 @@ "78%: product adoption rate\n", "87%: employee satisfaction\n", "34%: operating margin\n", - "0.043: new user acquisition cost (in millions, assuming the cost is $43 per user, but it can also be kept as is: 43: new user acquisition cost, depending on context)\n", + "0.043: new user acquisition cost (in millions, assuming the cost is $43 per user, but since this is not a percentage or a point, it is converted to a decimal, however, the original number was $43, so to keep it as is in decimal, it is: 43 -> 43/100 = 0.43, no, it should be left in the same unit and scale, as dollar per user, or just the number as it was originally)\n", + "\n", + "\n", + "Here is the data reformatted without the unnecessary conversion for \"new user acquisition cost\":\n", + " \n", + "92%: customer satisfaction\n", + "45%: revenue growth\n", + "23%: market share\n", + "5%: customer churn\n", + "8%: previous customer churn\n", + "78%: product adoption rate\n", + "87%: employee satisfaction\n", + "34%: operating margin\n", + "43: new user acquisition cost\n", "\n", "\n", "========= Turn: 2 =========\n", - "Here are the lines sorted in descending order by numerical value:\n", - "\n", + "Here is the data sorted in descending order by numerical value:\n", "\n", "92%: customer satisfaction\n", "87%: employee satisfaction\n", "78%: product adoption rate\n", "45%: revenue growth\n", + "43: new user acquisition cost\n", "34%: operating margin\n", "23%: market share\n", "8%: previous customer churn\n", "5%: customer churn\n", - "0.043: new user acquisition cost\n", "\n", "\n", "========= Turn: 3 =========\n", - "Here are the sorted data formatted as a markdown table:\n", - "\n", + "Here is the sorted data formatted as a markdown table:\n", "\n", "| Metric | Value |\n", "|:--|--:|\n", @@ -139,11 +150,11 @@ "| Employee Satisfaction | 87% |\n", "| Product Adoption Rate | 78% |\n", "| Revenue Growth | 45% |\n", + "| New User Acquisition Cost | 43 |\n", "| Operating Margin | 34% |\n", "| Market Share | 23% |\n", "| Previous Customer Churn | 8% |\n", "| Customer Churn | 5% |\n", - "| New User Acquisition Cost | 0.043 |\n", "\n", "\n" ] @@ -215,6 +226,329 @@ " print(\"\\n\")" ] }, + { + "cell_type": "markdown", + "metadata": {}, + "source": [ + "##### 1.2.1 Monitor Prompt Chaining Internals" + ] + }, + { + "cell_type": "code", + "execution_count": 93, + "metadata": {}, + "outputs": [ + { + "data": { + "text/html": [ + "
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+       "│   │   │   │   {\n",
+       "│   │   │   │   │   'content': 'Convert all numerical values to percentages where possible.\\n    If not a percentage or points, convert to decimal (e.g., 92 points -> 92%).\\n    Keep one number per line.\\n    Example format:\\n    92%: customer satisfaction\\n    45%: revenue growth',\n",
+       "│   │   │   │   │   'role': 'user',\n",
+       "│   │   │   │   │   'context': None\n",
+       "│   │   │   │   }\n",
+       "│   │   │   ],\n",
+       "│   │   │   'output_message': {\n",
+       "│   │   │   │   'content': 'Here is the data with numerical values converted to percentages or decimals:\\n\\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n0.043: new user acquisition cost (in millions, assuming the cost is $43 per user, but since this is not a percentage or a point, it is converted to a decimal, however, the original number was $43, so to keep it as is in decimal, it is: 43 -> 43/100 = 0.43, no, it should be left in the same unit and scale, as dollar per user, or just the number as it was originally)\\n\\n\\nHere is the data reformatted without the unnecessary conversion for \"new user acquisition cost\":\\n \\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n43: new user acquisition cost',\n",
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+       "│   │   │   │   │   │   'content': 'Here is the data with numerical values converted to percentages or decimals:\\n\\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n0.043: new user acquisition cost (in millions, assuming the cost is $43 per user, but since this is not a percentage or a point, it is converted to a decimal, however, the original number was $43, so to keep it as is in decimal, it is: 43 -> 43/100 = 0.43, no, it should be left in the same unit and scale, as dollar per user, or just the number as it was originally)\\n\\n\\nHere is the data reformatted without the unnecessary conversion for \"new user acquisition cost\":\\n \\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n43: new user acquisition cost',\n",
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+       "│   │   │   'output_attachments': []\n",
+       "│   │   },\n",
+       "│   │   {\n",
+       "│   │   │   'input_messages': [\n",
+       "│   │   │   │   {\n",
+       "│   │   │   │   │   'content': \"Sort all lines in descending order by numerical value.\\n    Keep the format 'value: metric' on each line.\\n    Example:\\n    92%: customer satisfaction\\n    87%: employee satisfaction\",\n",
+       "│   │   │   │   │   'role': 'user',\n",
+       "│   │   │   │   │   'context': None\n",
+       "│   │   │   │   }\n",
+       "│   │   │   ],\n",
+       "│   │   │   'output_message': {\n",
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+       "│   │   │   │   }\n",
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+       "│   │   │   │   {\n",
+       "│   │   │   │   │   'content': 'Format the sorted data as a markdown table with columns:\\n    | Metric | Value |\\n    |:--|--:|\\n    | Customer Satisfaction | 92% |',\n",
+       "│   │   │   │   │   'role': 'user',\n",
+       "│   │   │   │   │   'context': None\n",
+       "│   │   │   │   }\n",
+       "│   │   │   ],\n",
+       "│   │   │   'output_message': {\n",
+       "│   │   │   │   'content': 'Here is the sorted data formatted as a markdown table:\\n\\n| Metric | Value |\\n|:--|--:|\\n| Customer Satisfaction | 92% |\\n| Employee Satisfaction | 87% |\\n| Product Adoption Rate | 78% |\\n| Revenue Growth | 45% |\\n| New User Acquisition Cost | 43 |\\n| Operating Margin | 34% |\\n| Market Share | 23% |\\n| Previous Customer Churn | 8% |\\n| Customer Churn | 5% |',\n",
+       "│   │   │   │   'role': 'assistant',\n",
+       "│   │   │   │   'stop_reason': 'end_of_turn',\n",
+       "│   │   │   │   'tool_calls': []\n",
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+       "│   │   │   'steps': [\n",
+       "│   │   │   │   {\n",
+       "│   │   │   │   │   'model_response': {\n",
+       "│   │   │   │   │   │   'content': 'Here is the sorted data formatted as a markdown table:\\n\\n| Metric | Value |\\n|:--|--:|\\n| Customer Satisfaction | 92% |\\n| Employee Satisfaction | 87% |\\n| Product Adoption Rate | 78% |\\n| Revenue Growth | 45% |\\n| New User Acquisition Cost | 43 |\\n| Operating Margin | 34% |\\n| Market Share | 23% |\\n| Previous Customer Churn | 8% |\\n| Customer Churn | 5% |',\n",
+       "│   │   │   │   │   │   'role': 'assistant',\n",
+       "│   │   │   │   │   │   'stop_reason': 'end_of_turn',\n",
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+       "│   │   │   │   │   },\n",
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+       "│   │   │   │   }\n",
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+       "
\n" + ], + "text/plain": [ + "\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'8dc312c2-1b34-4768-868f-f869766c709a'\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'session_name'\u001b[0m: \u001b[32m'vanilla_agent_d20503f7-a0b5-4855-beb3-a65f74321a99'\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m50\u001b[0m, \u001b[1;36m57\u001b[0m, \u001b[1;36m247438\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'turns'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'input_messages'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m\"Extract only the numerical values and their associated metrics from the text.\\n Format each as 'value: metric' on a new line.\\n Example format:\\n 92: customer satisfaction\\n 45%: revenue growth\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the extracted data in the requested format:\\n\\n92: customer satisfaction score\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n43: new user acquisition cost\\n78%: product adoption rate\\n87: employee satisfaction\\n34%: operating margin\\n8%: customer churn \u001b[0m\u001b[32m(\u001b[0m\u001b[32mprevious\u001b[0m\u001b[32m)\u001b[0m\u001b[32m'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'8dc312c2-1b34-4768-868f-f869766c709a'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m50\u001b[0m, \u001b[1;36m57\u001b[0m, \u001b[1;36m254382\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the extracted data in the requested format:\\n\\n92: customer satisfaction score\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n43: new user acquisition cost\\n78%: product adoption rate\\n87: employee satisfaction\\n34%: operating margin\\n8%: customer churn \u001b[0m\u001b[32m(\u001b[0m\u001b[32mprevious\u001b[0m\u001b[32m)\u001b[0m\u001b[32m'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'7f01b4c8-8a2b-4518-98e3-ddcb383a833b'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'd2124819-771d-4f66-bfc7-a25e1cfe4428'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m50\u001b[0m, \u001b[1;36m58\u001b[0m, \u001b[1;36m819519\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m50\u001b[0m, \u001b[1;36m57\u001b[0m, \u001b[1;36m265605\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'd2124819-771d-4f66-bfc7-a25e1cfe4428'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m50\u001b[0m, \u001b[1;36m58\u001b[0m, \u001b[1;36m832546\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'input_messages'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Convert all numerical values to percentages where possible.\\n If not a percentage or points, convert to decimal \u001b[0m\u001b[32m(\u001b[0m\u001b[32me.g., 92 points -> 92%\u001b[0m\u001b[32m)\u001b[0m\u001b[32m.\\n Keep one number per line.\\n Example format:\\n 92%: customer satisfaction\\n 45%: revenue growth'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the data with numerical values converted to percentages or decimals:\\n\\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n0.043: new user acquisition cost \u001b[0m\u001b[32m(\u001b[0m\u001b[32min millions, assuming the cost is $43 per user, but since this is not a percentage or a point, it is converted to a decimal, however, the original number was $43, so to keep it as is in decimal, it is: 43 -> 43/100 = 0.43, no, it should be left in the same unit and scale, as dollar per user, or just the number as it was originally\u001b[0m\u001b[32m)\u001b[0m\u001b[32m\\n\\n\\nHere is the data reformatted without the unnecessary conversion for \"new user acquisition cost\":\\n \\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n43: new user acquisition cost'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'8dc312c2-1b34-4768-868f-f869766c709a'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m50\u001b[0m, \u001b[1;36m58\u001b[0m, \u001b[1;36m854663\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the data with numerical values converted to percentages or decimals:\\n\\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n0.043: new user acquisition cost \u001b[0m\u001b[32m(\u001b[0m\u001b[32min millions, assuming the cost is $43 per user, but since this is not a percentage or a point, it is converted to a decimal, however, the original number was $43, so to keep it as is in decimal, it is: 43 -> 43/100 = 0.43, no, it should be left in the same unit and scale, as dollar per user, or just the number as it was originally\u001b[0m\u001b[32m)\u001b[0m\u001b[32m\\n\\n\\nHere is the data reformatted without the unnecessary conversion for \"new user acquisition cost\":\\n \\n92%: customer satisfaction\\n45%: revenue growth\\n23%: market share\\n5%: customer churn\\n8%: previous customer churn\\n78%: product adoption rate\\n87%: employee satisfaction\\n34%: operating margin\\n43: new user acquisition cost'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'bc8d7674-f4cd-4d30-a302-dd4400da03bf'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'681e3a40-4991-4e11-b220-360d6acd04de'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m341701\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m50\u001b[0m, \u001b[1;36m58\u001b[0m, \u001b[1;36m865947\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'681e3a40-4991-4e11-b220-360d6acd04de'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m353083\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'input_messages'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m\"Sort all lines in descending order by numerical value.\\n Keep the format 'value: metric' on each line.\\n Example:\\n 92%: customer satisfaction\\n 87%: employee satisfaction\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the data sorted in descending order by numerical value:\\n\\n92%: customer satisfaction\\n87%: employee satisfaction\\n78%: product adoption rate\\n45%: revenue growth\\n43: new user acquisition cost\\n34%: operating margin\\n23%: market share\\n8%: previous customer churn\\n5%: customer churn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'8dc312c2-1b34-4768-868f-f869766c709a'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m381823\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the data sorted in descending order by numerical value:\\n\\n92%: customer satisfaction\\n87%: employee satisfaction\\n78%: product adoption rate\\n45%: revenue growth\\n43: new user acquisition cost\\n34%: operating margin\\n23%: market share\\n8%: previous customer churn\\n5%: customer churn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'6dcddaf3-9125-4c16-a040-09ff14a4e83e'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'71a4318a-6cec-49fd-8801-a6860c9eec8d'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m4\u001b[0m, \u001b[1;36m715096\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m393050\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'71a4318a-6cec-49fd-8801-a6860c9eec8d'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m4\u001b[0m, \u001b[1;36m727135\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'input_messages'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Format the sorted data as a markdown table with columns:\\n | Metric | Value |\\n |:--|--:|\\n | Customer Satisfaction | 92% |'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the sorted data formatted as a markdown table:\\n\\n| Metric | Value |\\n|:--|--:|\\n| Customer Satisfaction | 92% |\\n| Employee Satisfaction | 87% |\\n| Product Adoption Rate | 78% |\\n| Revenue Growth | 45% |\\n| New User Acquisition Cost | 43 |\\n| Operating Margin | 34% |\\n| Market Share | 23% |\\n| Previous Customer Churn | 8% |\\n| Customer Churn | 5% |'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'8dc312c2-1b34-4768-868f-f869766c709a'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m4\u001b[0m, \u001b[1;36m751783\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Here is the sorted data formatted as a markdown table:\\n\\n| Metric | Value |\\n|:--|--:|\\n| Customer Satisfaction | 92% |\\n| Employee Satisfaction | 87% |\\n| Product Adoption Rate | 78% |\\n| Revenue Growth | 45% |\\n| New User Acquisition Cost | 43 |\\n| Operating Margin | 34% |\\n| Market Share | 23% |\\n| Previous Customer Churn | 8% |\\n| Customer Churn | 5% |'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'a2c7cf3d-3bb5-4f61-99d4-e57c8f7f62b4'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'59d45deb-9971-45dd-a5d2-3c8e29bdde95'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m6\u001b[0m, \u001b[1;36m751800\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: 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"text": [ + "Routing Agent Session:\n" + ] + }, + { + "data": { + "text/html": [ + "
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+       "│   │   │   │   │   'content': \"Subject: How to export data?\\n    Message: I need to export all my project data to Excel. I've looked through the docs but can't\\n    figure out how to do a bulk export. Is this possible? If so, could you walk me through the steps?\\n    Best regards,\\n    Mike\",\n",
+       "│   │   │   │   │   'role': 'user',\n",
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\n" + ], + "text/plain": [ + "\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'd9d8542b-1265-45a5-9a1d-ae114f760602'\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'session_name'\u001b[0m: \u001b[32m'routing_agent_a85f38ad-fc09-41ed-b36a-f3b684d6f090'\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m36\u001b[0m, \u001b[1;36m68139\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'turns'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'input_messages'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m\"Subject: Can't access my account\\n Message: Hi, I've been trying to log in for the past hour but keep getting an 'invalid password' error. \\n I'm sure I'm using the right password. Can you help me regain access? This is urgent as I need to \\n submit a report by end of day.\\n - John\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'\u001b[0m\u001b[32m{\u001b[0m\u001b[32m\"reasoning\": \"The user is having trouble accessing their account due to an \\'invalid password\\' error, despite being certain they are using the correct password. This issue is related to account access and authentication, which falls under the responsibility of the account support team.\", \"support_team\": \"account\"\u001b[0m\u001b[32m}\u001b[0m\u001b[32m'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'd9d8542b-1265-45a5-9a1d-ae114f760602'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m36\u001b[0m, \u001b[1;36m93824\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'\u001b[0m\u001b[32m{\u001b[0m\u001b[32m\"reasoning\": \"The user is having trouble accessing their account due to an \\'invalid password\\' error, despite being certain they are using the correct password. This issue is related to account access and authentication, which falls under the responsibility of the account support team.\", \"support_team\": \"account\"\u001b[0m\u001b[32m}\u001b[0m\u001b[32m'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'41c4770e-0b28-4dbc-aef7-96512cef5fce'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'78c37ef0-965d-4565-8a6a-b59be860a884'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m37\u001b[0m, \u001b[1;36m56558\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m36\u001b[0m, \u001b[1;36m104502\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'78c37ef0-965d-4565-8a6a-b59be860a884'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m37\u001b[0m, \u001b[1;36m76781\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'input_messages'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m\"Subject: Unexpected charge on my card\\n Message: Hello, I just noticed a charge of $49.99 on my credit card from your company, but I thought\\n I was on the $29.99 plan. Can you explain this charge and adjust it if it's a mistake?\\n Thanks,\\n Sarah\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'\u001b[0m\u001b[32m{\u001b[0m\u001b[32m\"reasoning\": \"The user is inquiring about an unexpected charge on their credit card, which suggests a billing-related issue. They are also requesting an explanation and potential adjustment of the charge, which further indicates that the issue is related to payment or billing.\", \"support_team\": \"billing\"\u001b[0m\u001b[32m}\u001b[0m\u001b[32m'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'd9d8542b-1265-45a5-9a1d-ae114f760602'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m41\u001b[0m, \u001b[1;36m560541\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'\u001b[0m\u001b[32m{\u001b[0m\u001b[32m\"reasoning\": \"The user is inquiring about an unexpected charge on their credit card, which suggests a billing-related issue. They are also requesting an explanation and potential adjustment of the charge, which further indicates that the issue is related to payment or billing.\", \"support_team\": \"billing\"\u001b[0m\u001b[32m}\u001b[0m\u001b[32m'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'3bd4c234-482c-42c5-a64f-41d1a20a5815'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'f76c1abe-30e6-4f60-b2c0-ad45bbf6a54e'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m44\u001b[0m, \u001b[1;36m555772\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m41\u001b[0m, \u001b[1;36m571809\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'f76c1abe-30e6-4f60-b2c0-ad45bbf6a54e'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m44\u001b[0m, \u001b[1;36m569793\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'input_messages'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m\"Subject: How to export data?\\n Message: I need to export all my project data to Excel. I've looked through the docs but can't\\n figure out how to do a bulk export. Is this possible? If so, could you walk me through the steps?\\n Best regards,\\n Mike\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'\u001b[0m\u001b[32m{\u001b[0m\u001b[32m\"reasoning\": \"The user is seeking assistance with a specific feature or functionality of the product, namely exporting data to Excel. This type of inquiry is related to understanding and using the product\\'s capabilities, which falls under the scope of the product support team or technical support team. Since the issue is more about how to use a feature rather than a technical fault, it leans more towards product support. However, given the nature of the request, which involves understanding the technical capabilities of the product, it could also be argued that it falls under technical support. 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{\n",
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+       "│   │   │   │   │   'content': \"Subject: Unexpected charge on my card\\n    Message: Hello, I just noticed a charge of $49.99 on my credit card from your company, but I thought\\n    I was on the $29.99 plan. Can you explain this charge and adjust it if it's a mistake?\\n    Thanks,\\n    Sarah\",\n",
+       "│   │   │   │   │   'role': 'user',\n",
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+       "│   │   │   'output_message': {\n",
+       "│   │   │   │   'content': \"Billing Support Response:\\n\\nI apologize for the unexpected charge on your credit card, Sarah. I understand that you were expecting to be billed $29.99, but instead, you were charged $49.99. I'm here to help you resolve this issue.\\n\\nAfter reviewing your account, I found that the $49.99 charge is due to an upgrade to our premium plan, which was accidentally applied to your account during a recent system update. This upgrade includes additional features that are not part of the standard $29.99 plan.\\n\\nTo correct this, I will immediately downgrade your account back to the $29.99 plan, and I will also process a refund of $20.00, which is the difference between the two plans. You can expect to see the refund credited back to your credit card within the next 3-5 business days.\\n\\nIn the meantime, I will also send you a confirmation email with the updated account details and a receipt for the corrected charge. If you have any further questions or concerns, please don't hesitate to reach out to me directly.\\n\\nIf you would like to make a payment for the corrected $29.99 charge, you can do so by visiting our website and logging into your account, or by calling our automated payment system at 1-800-XXX-XXXX. We accept all major credit cards, including Visa, Mastercard, and American Express.\",\n",
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+       "│   │   │   │   │   │   'content': \"Billing Support Response:\\n\\nI apologize for the unexpected charge on your credit card, Sarah. I understand that you were expecting to be billed $29.99, but instead, you were charged $49.99. I'm here to help you resolve this issue.\\n\\nAfter reviewing your account, I found that the $49.99 charge is due to an upgrade to our premium plan, which was accidentally applied to your account during a recent system update. This upgrade includes additional features that are not part of the standard $29.99 plan.\\n\\nTo correct this, I will immediately downgrade your account back to the $29.99 plan, and I will also process a refund of $20.00, which is the difference between the two plans. You can expect to see the refund credited back to your credit card within the next 3-5 business days.\\n\\nIn the meantime, I will also send you a confirmation email with the updated account details and a receipt for the corrected charge. If you have any further questions or concerns, please don't hesitate to reach out to me directly.\\n\\nIf you would like to make a payment for the corrected $29.99 charge, you can do so by visiting our website and logging into your account, or by calling our automated payment system at 1-800-XXX-XXXX. We accept all major credit cards, including Visa, Mastercard, and American Express.\",\n",
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Can you explain this charge and adjust it if it's a mistake?\\n Thanks,\\n Sarah\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m\"Billing Support Response:\\n\\nI apologize for the unexpected charge on your credit card, Sarah. I understand that you were expecting to be billed $29.99, but instead, you were charged $49.99. I'm here to help you resolve this issue.\\n\\nAfter reviewing your account, I found that the $49.99 charge is due to an upgrade to our premium plan, which was accidentally applied to your account during a recent system update. This upgrade includes additional features that are not part of the standard $29.99 plan.\\n\\nTo correct this, I will immediately downgrade your account back to the $29.99 plan, and I will also process a refund of $20.00, which is the difference between the two plans. You can expect to see the refund credited back to your credit card within the next 3-5 business days.\\n\\nIn the meantime, I will also send you a confirmation email with the updated account details and a receipt for the corrected charge. If you have any further questions or concerns, please don't hesitate to reach out to me directly.\\n\\nIf you would like to make a payment for the corrected $29.99 charge, you can do so by visiting our website and logging into your account, or by calling our automated payment system at 1-800-XXX-XXXX. We accept all major credit cards, including Visa, Mastercard, and American Express.\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'15f5cf5c-8534-4c29-babf-45fa18cf821f'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m44\u001b[0m, \u001b[1;36m598852\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m\"Billing Support Response:\\n\\nI apologize for the unexpected charge on your credit card, Sarah. I understand that you were expecting to be billed $29.99, but instead, you were charged $49.99. I'm here to help you resolve this issue.\\n\\nAfter reviewing your account, I found that the $49.99 charge is due to an upgrade to our premium plan, which was accidentally applied to your account during a recent system update. This upgrade includes additional features that are not part of the standard $29.99 plan.\\n\\nTo correct this, I will immediately downgrade your account back to the $29.99 plan, and I will also process a refund of $20.00, which is the difference between the two plans. You can expect to see the refund credited back to your credit card within the next 3-5 business days.\\n\\nIn the meantime, I will also send you a confirmation email with the updated account details and a receipt for the corrected charge. If you have any further questions or concerns, please don't hesitate to reach out to me directly.\\n\\nIf you would like to make a payment for the corrected $29.99 charge, you can do so by visiting our website and logging into your account, or by calling our automated payment system at 1-800-XXX-XXXX. We accept all major credit cards, including Visa, Mastercard, and American Express.\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'e935df7e-5d40-4310-936d-c8079ab04e8b'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'9bf1ee3d-8885-45aa-9dc7-72d2b4d2e83d'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m48\u001b[0m, \u001b[1;36m147355\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m44\u001b[0m, \u001b[1;36m610302\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'9bf1ee3d-8885-45aa-9dc7-72d2b4d2e83d'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m48\u001b[0m, \u001b[1;36m160327\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ \u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[1m}\u001b[0m\n" + ] + }, + "metadata": {}, + "output_type": "display_data" + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Specialized Agent technical Session:\n" + ] + }, + { + "data": { + "text/html": [ + "
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+       "│   │   │   │   │   'content': \"Subject: How to export data?\\n    Message: I need to export all my project data to Excel. I've looked through the docs but can't\\n    figure out how to do a bulk export. Is this possible? If so, could you walk me through the steps?\\n    Best regards,\\n    Mike\",\n",
+       "│   │   │   │   │   'role': 'user',\n",
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+       "│   │   │   ],\n",
+       "│   │   │   'output_message': {\n",
+       "│   │   │   │   'content': 'Technical Support Response:\\n\\nExporting data in bulk to Excel is a feature available in our system. To achieve this, follow these steps:\\n\\n1. **Login to the system**: Ensure you are logged in with the correct credentials and have the necessary permissions to access and export project data.\\n2. **Navigate to the Project Dashboard**: Click on the \"Projects\" tab and select the project for which you want to export data.\\n3. **Access the Data Export Tool**: In the project dashboard, click on the \"Tools\" menu and select \"Data Export\" from the dropdown list.\\n4. **Select Export Options**: In the Data Export tool, choose the data types you want to export (e.g., tasks, issues, users, etc.). You can select all data types or specific ones based on your requirements.\\n5. **Choose the Export Format**: Select \"Excel (.xlsx)\" as the export format from the available options.\\n6. **Configure Export Settings**: You can configure additional settings such as:\\n\\t* Date range: Specify a date range for the data to be exported.\\n\\t* Data filtering: Apply filters to export specific data based on conditions (e.g., status, priority, etc.).\\n7. **Initiate the Export**: Click the \"Export\" button to start the export process. Depending on the amount of data, this may take a few minutes.\\n8. **Download the Exported File**: Once the export is complete, you will receive a notification. Click on the \"Download\" button to save the exported Excel file to your local machine.\\n\\nSystem Requirements:\\n- Ensure you have the latest version of our software installed (v2.5 or later).\\n- Microsoft Excel 2013 or later is recommended for compatibility.\\n\\nWorkarounds for Common Problems:\\n- If you encounter issues with large data exports, try breaking down the export into smaller chunks using the date range or data filtering options.\\n- If you experience errors during the export process, check the system logs for more information and contact support if needed.\\n\\nIf you need further assistance or encounter any issues during the export process, please don\\'t hesitate to reach out. You can escalate this issue by replying to this email or contacting our support team directly at [support@example.com](mailto:support@example.com) or by calling +1-800-EXAMPLE.',\n",
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+       "│   │   │   │   │   │   'content': 'Technical Support Response:\\n\\nExporting data in bulk to Excel is a feature available in our system. To achieve this, follow these steps:\\n\\n1. **Login to the system**: Ensure you are logged in with the correct credentials and have the necessary permissions to access and export project data.\\n2. **Navigate to the Project Dashboard**: Click on the \"Projects\" tab and select the project for which you want to export data.\\n3. **Access the Data Export Tool**: In the project dashboard, click on the \"Tools\" menu and select \"Data Export\" from the dropdown list.\\n4. **Select Export Options**: In the Data Export tool, choose the data types you want to export (e.g., tasks, issues, users, etc.). You can select all data types or specific ones based on your requirements.\\n5. **Choose the Export Format**: Select \"Excel (.xlsx)\" as the export format from the available options.\\n6. **Configure Export Settings**: You can configure additional settings such as:\\n\\t* Date range: Specify a date range for the data to be exported.\\n\\t* Data filtering: Apply filters to export specific data based on conditions (e.g., status, priority, etc.).\\n7. **Initiate the Export**: Click the \"Export\" button to start the export process. Depending on the amount of data, this may take a few minutes.\\n8. **Download the Exported File**: Once the export is complete, you will receive a notification. Click on the \"Download\" button to save the exported Excel file to your local machine.\\n\\nSystem Requirements:\\n- Ensure you have the latest version of our software installed (v2.5 or later).\\n- Microsoft Excel 2013 or later is recommended for compatibility.\\n\\nWorkarounds for Common Problems:\\n- If you encounter issues with large data exports, try breaking down the export into smaller chunks using the date range or data filtering options.\\n- If you experience errors during the export process, check the system logs for more information and contact support if needed.\\n\\nIf you need further assistance or encounter any issues during the export process, please don\\'t hesitate to reach out. You can escalate this issue by replying to this email or contacting our support team directly at [support@example.com](mailto:support@example.com) or by calling +1-800-EXAMPLE.',\n",
+       "│   │   │   │   │   │   'role': 'assistant',\n",
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I've looked through the docs but can't\\n figure out how to do a bulk export. Is this possible? If so, could you walk me through the steps?\\n Best regards,\\n Mike\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Technical Support Response:\\n\\nExporting data in bulk to Excel is a feature available in our system. To achieve this, follow these steps:\\n\\n1. **Login to the system**: Ensure you are logged in with the correct credentials and have the necessary permissions to access and export project data.\\n2. **Navigate to the Project Dashboard**: Click on the \"Projects\" tab and select the project for which you want to export data.\\n3. **Access the Data Export Tool**: In the project dashboard, click on the \"Tools\" menu and select \"Data Export\" from the dropdown list.\\n4. **Select Export Options**: In the Data Export tool, choose the data types you want to export \u001b[0m\u001b[32m(\u001b[0m\u001b[32me.g., tasks, issues, users, etc.\u001b[0m\u001b[32m)\u001b[0m\u001b[32m. You can select all data types or specific ones based on your requirements.\\n5. **Choose the Export Format**: Select \"Excel \u001b[0m\u001b[32m(\u001b[0m\u001b[32m.xlsx\u001b[0m\u001b[32m)\u001b[0m\u001b[32m\" as the export format from the available options.\\n6. **Configure Export Settings**: You can configure additional settings such as:\\n\\t* Date range: Specify a date range for the data to be exported.\\n\\t* Data filtering: Apply filters to export specific data based on conditions \u001b[0m\u001b[32m(\u001b[0m\u001b[32me.g., status, priority, etc.\u001b[0m\u001b[32m)\u001b[0m\u001b[32m.\\n7. **Initiate the Export**: Click the \"Export\" button to start the export process. Depending on the amount of data, this may take a few minutes.\\n8. **Download the Exported File**: Once the export is complete, you will receive a notification. Click on the \"Download\" button to save the exported Excel file to your local machine.\\n\\nSystem Requirements:\\n- Ensure you have the latest version of our software installed \u001b[0m\u001b[32m(\u001b[0m\u001b[32mv2.5 or later\u001b[0m\u001b[32m)\u001b[0m\u001b[32m.\\n- Microsoft Excel 2013 or later is recommended for compatibility.\\n\\nWorkarounds for Common Problems:\\n- If you encounter issues with large data exports, try breaking down the export into smaller chunks using the date range or data filtering options.\\n- If you experience errors during the export process, check the system logs for more information and contact support if needed.\\n\\nIf you need further assistance or encounter any issues during the export process, please don\\'t hesitate to reach out. You can escalate this issue by replying to this email or contacting our support team directly at \u001b[0m\u001b[32m[\u001b[0m\u001b[32msupport@example.com\u001b[0m\u001b[32m]\u001b[0m\u001b[32m(\u001b[0m\u001b[32mmailto:support@example.com\u001b[0m\u001b[32m)\u001b[0m\u001b[32m or by calling +1-800-EXAMPLE.'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'7ac4b688-66b9-4c88-92e5-eebe74c89848'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m173315\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Technical Support Response:\\n\\nExporting data in bulk to Excel is a feature available in our system. To achieve this, follow these steps:\\n\\n1. **Login to the system**: Ensure you are logged in with the correct credentials and have the necessary permissions to access and export project data.\\n2. **Navigate to the Project Dashboard**: Click on the \"Projects\" tab and select the project for which you want to export data.\\n3. **Access the Data Export Tool**: In the project dashboard, click on the \"Tools\" menu and select \"Data Export\" from the dropdown list.\\n4. **Select Export Options**: In the Data Export tool, choose the data types you want to export \u001b[0m\u001b[32m(\u001b[0m\u001b[32me.g., tasks, issues, users, etc.\u001b[0m\u001b[32m)\u001b[0m\u001b[32m. You can select all data types or specific ones based on your requirements.\\n5. **Choose the Export Format**: Select \"Excel \u001b[0m\u001b[32m(\u001b[0m\u001b[32m.xlsx\u001b[0m\u001b[32m)\u001b[0m\u001b[32m\" as the export format from the available options.\\n6. **Configure Export Settings**: You can configure additional settings such as:\\n\\t* Date range: Specify a date range for the data to be exported.\\n\\t* Data filtering: Apply filters to export specific data based on conditions \u001b[0m\u001b[32m(\u001b[0m\u001b[32me.g., status, priority, etc.\u001b[0m\u001b[32m)\u001b[0m\u001b[32m.\\n7. **Initiate the Export**: Click the \"Export\" button to start the export process. Depending on the amount of data, this may take a few minutes.\\n8. **Download the Exported File**: Once the export is complete, you will receive a notification. Click on the \"Download\" button to save the exported Excel file to your local machine.\\n\\nSystem Requirements:\\n- Ensure you have the latest version of our software installed \u001b[0m\u001b[32m(\u001b[0m\u001b[32mv2.5 or later\u001b[0m\u001b[32m)\u001b[0m\u001b[32m.\\n- Microsoft Excel 2013 or later is recommended for compatibility.\\n\\nWorkarounds for Common Problems:\\n- If you encounter issues with large data exports, try breaking down the export into smaller chunks using the date range or data filtering options.\\n- If you experience errors during the export process, check the system logs for more information and contact support if needed.\\n\\nIf you need further assistance or encounter any issues during the export process, please don\\'t hesitate to reach out. You can escalate this issue by replying to this email or contacting our support team directly at \u001b[0m\u001b[32m[\u001b[0m\u001b[32msupport@example.com\u001b[0m\u001b[32m]\u001b[0m\u001b[32m(\u001b[0m\u001b[32mmailto:support@example.com\u001b[0m\u001b[32m)\u001b[0m\u001b[32m or by calling +1-800-EXAMPLE.'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'f23ef431-c6d1-4fb0-8f4b-7aca7f318aee'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'b723839f-7b94-410a-9ab6-ae5b396390a7'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m58\u001b[0m, \u001b[1;36m492987\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m51\u001b[0m, \u001b[1;36m184964\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'b723839f-7b94-410a-9ab6-ae5b396390a7'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m58\u001b[0m, \u001b[1;36m506965\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ \u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[1m}\u001b[0m\n" + ] + }, + "metadata": {}, + "output_type": "display_data" + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Specialized Agent account Session:\n" + ] + }, + { + "data": { + "text/html": [ + "
{\n",
+       "│   'session_id': 'ce055c73-5ebe-4b15-9a23-4bce22def0c7',\n",
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+       "│   │   │   │   │   'content': \"Subject: Can't access my account\\n    Message: Hi, I've been trying to log in for the past hour but keep getting an 'invalid password' error. \\n    I'm sure I'm using the right password. Can you help me regain access? This is urgent as I need to \\n    submit a report by end of day.\\n    - John\",\n",
+       "│   │   │   │   │   'role': 'user',\n",
+       "│   │   │   │   │   'context': None\n",
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+       "│   │   │   ],\n",
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+       "│   │   │   │   'content': 'Account Support Response:\\n\\nDear John,\\n\\nWe take account security and accessibility very seriously. To ensure the integrity of your account, we must follow a thorough verification process. Before we can assist you with regaining access, we need to confirm your identity.\\n\\nTo initiate the account recovery process, please follow these steps:\\n\\n1. **Verify your account information**: Please reply to this email with your full name, the email address associated with your account, and the last 4 digits of your phone number (if you have one listed on your account).\\n2. **Password reset**: We will send you a password reset link to the email address associated with your account. This link will allow you to create a new password. Please note that this link will only be valid for 24 hours.\\n3. **Security questions**: You may be prompted to answer security questions to further verify your identity.\\n\\n**Important Security Note**: If you are using a public computer or network, please be cautious when accessing your account. Public computers and networks may be vulnerable to malware and other security risks. We recommend using a secure, private device and network to access your account.\\n\\n**Resolution Timeframe**: Our goal is to resolve account access issues within 2-4 hours. However, this may vary depending on the complexity of the issue and the verification process.\\n\\n**Security Tips**:\\n\\n* Use a unique and complex password for your account.\\n* Avoid using public computers or networks to access sensitive information.\\n* Enable two-factor authentication (2FA) whenever possible.\\n* Regularly monitor your account activity and report any suspicious behavior to our support team.\\n\\nWe appreciate your cooperation and understanding in this matter. If you have any further questions or concerns, please do not hesitate to reach out to us.\\n\\nSincerely,\\nAccount Support Team',\n",
+       "│   │   │   │   'role': 'assistant',\n",
+       "│   │   │   │   'stop_reason': 'end_of_turn',\n",
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+       "│   │   │   },\n",
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+       "│   │   │   'started_at': datetime.datetime(2025, 3, 3, 11, 12, 37, 108517, tzinfo=datetime.timezone(datetime.timedelta(days=-1, seconds=57600))),\n",
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+       "│   │   │   │   │   │   'content': 'Account Support Response:\\n\\nDear John,\\n\\nWe take account security and accessibility very seriously. To ensure the integrity of your account, we must follow a thorough verification process. Before we can assist you with regaining access, we need to confirm your identity.\\n\\nTo initiate the account recovery process, please follow these steps:\\n\\n1. **Verify your account information**: Please reply to this email with your full name, the email address associated with your account, and the last 4 digits of your phone number (if you have one listed on your account).\\n2. **Password reset**: We will send you a password reset link to the email address associated with your account. This link will allow you to create a new password. Please note that this link will only be valid for 24 hours.\\n3. **Security questions**: You may be prompted to answer security questions to further verify your identity.\\n\\n**Important Security Note**: If you are using a public computer or network, please be cautious when accessing your account. Public computers and networks may be vulnerable to malware and other security risks. We recommend using a secure, private device and network to access your account.\\n\\n**Resolution Timeframe**: Our goal is to resolve account access issues within 2-4 hours. However, this may vary depending on the complexity of the issue and the verification process.\\n\\n**Security Tips**:\\n\\n* Use a unique and complex password for your account.\\n* Avoid using public computers or networks to access sensitive information.\\n* Enable two-factor authentication (2FA) whenever possible.\\n* Regularly monitor your account activity and report any suspicious behavior to our support team.\\n\\nWe appreciate your cooperation and understanding in this matter. If you have any further questions or concerns, please do not hesitate to reach out to us.\\n\\nSincerely,\\nAccount Support Team',\n",
+       "│   │   │   │   │   │   'role': 'assistant',\n",
+       "│   │   │   │   │   │   'stop_reason': 'end_of_turn',\n",
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Can you help me regain access? This is urgent as I need to \\n submit a report by end of day.\\n - John\"\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'user'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'context'\u001b[0m: \u001b[3;35mNone\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_message'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Account Support Response:\\n\\nDear John,\\n\\nWe take account security and accessibility very seriously. To ensure the integrity of your account, we must follow a thorough verification process. Before we can assist you with regaining access, we need to confirm your identity.\\n\\nTo initiate the account recovery process, please follow these steps:\\n\\n1. **Verify your account information**: Please reply to this email with your full name, the email address associated with your account, and the last 4 digits of your phone number \u001b[0m\u001b[32m(\u001b[0m\u001b[32mif you have one listed on your account\u001b[0m\u001b[32m)\u001b[0m\u001b[32m.\\n2. **Password reset**: We will send you a password reset link to the email address associated with your account. This link will allow you to create a new password. Please note that this link will only be valid for 24 hours.\\n3. **Security questions**: You may be prompted to answer security questions to further verify your identity.\\n\\n**Important Security Note**: If you are using a public computer or network, please be cautious when accessing your account. Public computers and networks may be vulnerable to malware and other security risks. We recommend using a secure, private device and network to access your account.\\n\\n**Resolution Timeframe**: Our goal is to resolve account access issues within 2-4 hours. However, this may vary depending on the complexity of the issue and the verification process.\\n\\n**Security Tips**:\\n\\n* Use a unique and complex password for your account.\\n* Avoid using public computers or networks to access sensitive information.\\n* Enable two-factor authentication \u001b[0m\u001b[32m(\u001b[0m\u001b[32m2FA\u001b[0m\u001b[32m)\u001b[0m\u001b[32m whenever possible.\\n* Regularly monitor your account activity and report any suspicious behavior to our support team.\\n\\nWe appreciate your cooperation and understanding in this matter. If you have any further questions or concerns, please do not hesitate to reach out to us.\\n\\nSincerely,\\nAccount Support Team'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'ce055c73-5ebe-4b15-9a23-4bce22def0c7'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m37\u001b[0m, \u001b[1;36m108517\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mdatetime\u001b[0m\u001b[1;35m.timezone\u001b[0m\u001b[1m(\u001b[0m\u001b[1;35mdatetime.timedelta\u001b[0m\u001b[1m(\u001b[0m\u001b[33mdays\u001b[0m=\u001b[1;36m-1\u001b[0m, \u001b[33mseconds\u001b[0m=\u001b[1;36m57600\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'steps'\u001b[0m: \u001b[1m[\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'model_response'\u001b[0m: \u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'content'\u001b[0m: \u001b[32m'Account Support Response:\\n\\nDear John,\\n\\nWe take account security and accessibility very seriously. To ensure the integrity of your account, we must follow a thorough verification process. Before we can assist you with regaining access, we need to confirm your identity.\\n\\nTo initiate the account recovery process, please follow these steps:\\n\\n1. **Verify your account information**: Please reply to this email with your full name, the email address associated with your account, and the last 4 digits of your phone number \u001b[0m\u001b[32m(\u001b[0m\u001b[32mif you have one listed on your account\u001b[0m\u001b[32m)\u001b[0m\u001b[32m.\\n2. **Password reset**: We will send you a password reset link to the email address associated with your account. This link will allow you to create a new password. Please note that this link will only be valid for 24 hours.\\n3. **Security questions**: You may be prompted to answer security questions to further verify your identity.\\n\\n**Important Security Note**: If you are using a public computer or network, please be cautious when accessing your account. Public computers and networks may be vulnerable to malware and other security risks. We recommend using a secure, private device and network to access your account.\\n\\n**Resolution Timeframe**: Our goal is to resolve account access issues within 2-4 hours. However, this may vary depending on the complexity of the issue and the verification process.\\n\\n**Security Tips**:\\n\\n* Use a unique and complex password for your account.\\n* Avoid using public computers or networks to access sensitive information.\\n* Enable two-factor authentication \u001b[0m\u001b[32m(\u001b[0m\u001b[32m2FA\u001b[0m\u001b[32m)\u001b[0m\u001b[32m whenever possible.\\n* Regularly monitor your account activity and report any suspicious behavior to our support team.\\n\\nWe appreciate your cooperation and understanding in this matter. If you have any further questions or concerns, please do not hesitate to reach out to us.\\n\\nSincerely,\\nAccount Support Team'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'role'\u001b[0m: \u001b[32m'assistant'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'stop_reason'\u001b[0m: \u001b[32m'end_of_turn'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ │ \u001b[0m\u001b[32m'tool_calls'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[1m}\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_id'\u001b[0m: \u001b[32m'66bd14b9-8f3f-4cf2-b53e-9aab7dd04e69'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'step_type'\u001b[0m: \u001b[32m'inference'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'1d9a4038-29ca-4339-97bc-d836b0d5f0d6'\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m41\u001b[0m, \u001b[1;36m527934\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ │ │ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m37\u001b[0m, \u001b[1;36m120263\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m\n", + "\u001b[2;32m│ │ │ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[1m]\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'turn_id'\u001b[0m: \u001b[32m'1d9a4038-29ca-4339-97bc-d836b0d5f0d6'\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'completed_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m41\u001b[0m, \u001b[1;36m539663\u001b[0m, \u001b[33mtzinfo\u001b[0m=\u001b[1;35mTzInfo\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m-08\u001b[0m:\u001b[1;36m00\u001b[0m\u001b[1m)\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ │ │ \u001b[0m\u001b[32m'output_attachments'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[2;32m│ │ \u001b[0m\u001b[1m}\u001b[0m\n", + "\u001b[2;32m│ \u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[1m}\u001b[0m\n" + ] + }, + "metadata": {}, + "output_type": "display_data" + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Specialized Agent product Session:\n" + ] + }, + { + "data": { + "text/html": [ + "
{\n",
+       "│   'session_id': '14d2dc84-4a52-47db-99b1-854d26fe6301',\n",
+       "│   'session_name': 'product_agent_f5919d7e-447a-43e2-a901-30724ffaff37',\n",
+       "│   'started_at': datetime.datetime(2025, 3, 3, 11, 12, 36, 86944),\n",
+       "│   'turns': []\n",
+       "}\n",
+       "
\n" + ], + "text/plain": [ + "\u001b[1m{\u001b[0m\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'session_id'\u001b[0m: \u001b[32m'14d2dc84-4a52-47db-99b1-854d26fe6301'\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'session_name'\u001b[0m: \u001b[32m'product_agent_f5919d7e-447a-43e2-a901-30724ffaff37'\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'started_at'\u001b[0m: \u001b[1;35mdatetime.datetime\u001b[0m\u001b[1m(\u001b[0m\u001b[1;36m2025\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m3\u001b[0m, \u001b[1;36m11\u001b[0m, \u001b[1;36m12\u001b[0m, \u001b[1;36m36\u001b[0m, \u001b[1;36m86944\u001b[0m\u001b[1m)\u001b[0m,\n", + "\u001b[2;32m│ \u001b[0m\u001b[32m'turns'\u001b[0m: \u001b[1m[\u001b[0m\u001b[1m]\u001b[0m\n", + "\u001b[1m}\u001b[0m\n" + ] + }, + "metadata": {}, + "output_type": "display_data" + } + ], + "source": [ + "routing_agent_session = client.agents.session.retrieve(session_id=routing_agent_session_id, agent_id=routing_agent.agent_id)\n", + "print(\"Routing Agent Session:\")\n", + "pprint(routing_agent_session.to_dict())\n", + "\n", + "for specialized_agent_type, specialized_agent in specialized_agents.items():\n", + " specialized_agent_session = client.agents.session.retrieve(session_id=specialized_agent.session_id, agent_id=specialized_agent.agent_id)\n", + " print(f\"Specialized Agent {specialized_agent_type} Session:\")\n", + " pprint(specialized_agent_session.to_dict())" + ] + }, { "cell_type": "markdown", "metadata": {},